NORWEGIAN CRUISE LINE UPDATES

Today Norwegian Cruise Line announced the extension of their Peace of Mind policy, along with an extension of our final payment schedule.  Their hope is that these accommodations will continue to reassure and inspire you to transform their destination daydreams into vacation reality.
 
Peace of Mind Update
To provide you with the utmost confidence in booking, NCL is  extending their Peace of Mind policy to include existing or new reservations made by December 31, 2020 for any voyage from January 1, 2021 through and including October 31, 2021. Peace of Mind gives you the option to cancel up to 15 days in advance of embarkation.

This policy applies to individual and group bookings.
 
When guests choose to cancel via the Peace of Mind policy, they will receive a full refund in the form of a Future Cruise Credit to be used for sailings that embark through December 31, 2022.  To cancel a reservation under the Peace of Mind policy, NCL asks that you contact them via phone.
 
Final Payment Update
Norwegian Cruise Line is also extending their 60-Day Final Payment Policy to include all sailings through June 30, 2021 for new and existing reservations. This postpones final payment and cancellation penalties from the standard 120 days to 60 days prior to sailing.

 Norwegian Cruise Line  continues to remain very optimistic about the future and looks forward to welcoming you on board one of their amazing ships very soon.

NORWEGIAN CRUISE LINE NEW TERMINAL AT PORTMIAMI

Here’s a look at Norwegian Cruise Line’s new cruise terminal at PortMiami.  The new terminal is approximately 166,500 square feet and will accommodate ships up to 5,000 passengers, and feature new technology to support faster and more efficient embarkation and disembarkation processes, as well as expedited security screening and luggage check-in.

The modern multi-level terminal design offers innovative lighting, inviting indoor and outdoor waiting areas, and other guest unique features to enhance the overall passenger experience.  This will certainly be an outstanding additional to PortMiami, the Cruise Capital of the World.

NORWEGIAN CRUISE LINE EXTENDS SUSPENSION OF VOYAGES



As the COVID-19 pandemic continues to impact communities around the globe, and given the travel and port restrictions in various parts of the world, Norwegian Cruise Line has decided to further suspend voyages as follows:

  • All voyages with embarkation dates from August 1 through August 31, 2020
  • All voyages with embarkation dates from September 1 through September 30, 2020; except for Seattle-based Alaska sailings on Norwegian Bliss and Norwegian Joy which continue to be scheduled to operate
    • ​​​​​​Note: We are hopeful that through the support of the Alaska delegation and openness of mayors in Alaska port towns, we have the potential to resume voyages in September.  For this reason, we have excluded the September voyages aboard Bliss and Joy.
  • All voyages in October 2020 to Canada/New England and cruises embarking in Vancouver, including:
    • Norwegian Bliss: October 12, 2020
    • Norwegian Joy: October 4, 2020
    • Norwegian Breakaway: October 4, 2020 and October 11, 2020
    • Norwegian Gem: October 2, 2020 and October 9, 2020 

NCL states “We remain optimistic and expect to relaunch cruise operation in the near future.  Given the fluid and evolving nature of the circumstances, we are making decisions as quickly and thoughtfully as possible and, as always, we are keeping our guests’ and travel partners’ best interests at heart”.

All guests with current and active bookings during this current suspension period will automatically receive their refund in the form of a future cruise credit (FCC) valued at 125% of the fare paid.  These FCC’s will be issued no later than Thursday, June 25, 2020, and can be applied anytime within one year of issue date and toward any Norwegian Cruise Line voyage through December 31, 2022.
 
A lesser value refund is also available for guests who elect not to retain the bonus FCCs provided.  These guests can elect to receive a 100% refund of the fare paid to be reimbursed to the original form of payment 90 days after the request for a refund has been submitted.  All refund requests for this current suspension period must be received via the web form, which will be made available starting at 9:00 am EST on July 6, 2020, up until 11:59 pm EST on July 17, 2020.